Sometimes you want to browse the aisles yourself. Sometimes you just want your groceries to show up. If you're looking for online grocery delivery in CT, LaBonne's has you covered with same-day curbside pickup and local delivery in as little as 2 hours, from over 30,000 items at the same prices you pay in-store.
Over the past few years, we've built out several ways to shop with us online, because not everyone shops the same way. This guide walks through each option, how your order is picked, how substitutions and payment work, and answers to the questions we hear most.
Ways to Shop LaBonne's Online
There's an option that fits how you live. Here's how they compare:
| Option | How it works | Best for |
|---|---|---|
| LaBonne's online store | Hand-picked by our own trained in-store shoppers. Curbside or in-store pickup, or delivery by our drivers (select areas) and partners. Same prices as in-store. | Full grocery orders, earning and redeeming loyalty points |
| Instacart | Browse our full selection and schedule delivery, with same-day service available. | Scheduled grocery delivery in an app you already use |
| DoorDash | Fast, on-demand delivery right to your door. | When you need something in a hurry |
| Uber Eats | Order LaBonne's favorites for quick delivery from our Watertown, Woodbury, Salisbury, and Prospect stores. | Quick favorites (item availability may vary by store) |
Why Order Directly Through LaBonne's?
When you shop with us online, your order isn't picked by a stranger at a warehouse. It's hand-selected by our own trained team, right here in the store. That means the same eye for quality and freshness you'd expect if you were walking the aisles yourself, from our meat and seafood counters to our prepared foods.
Picked in-store
Personal shoppers trained in-store
Your order is selected by our own team, not a third party picking from a warehouse, with the same attention to detail you'd expect when shopping in person.
Fair pricing
Same prices as in-store
Yes, really. Online prices match the shelf, and sale items are listed at the top of the products page. You can also view everything on sale.
Rewards count
Earn and use loyalty points
You accrue and can use LaBonne's Rewards points exactly the same way you would in-store.
Fast
Same-day delivery
Same-day delivery is available in as little as two hours, plus curbside pickup and flexible pickup windows.
Pickup and Delivery Options
We offer multiple ways to get your groceries, so you can choose the option that works best for your schedule:
- Curbside or in-store pickup with flexible pickup windows, same day.
- Delivery by our own in-store drivers in select areas.
- Third-party delivery partners. Our team delivers some orders, and the rest are delivered by our Uber or DoorDash partners.
We deliver roughly within 10 to 15 miles of the store. Delivery costs vary based on distance from the store.
How to Place Your First Online Order
- Go to the shop. Head to shop.labonnes.com and choose pickup or delivery.
- Fill your cart. Browse over 30,000 items, and check the sale items at the top of the products page. Orders have a $40 minimum.
- Set your substitution preferences. Choose "don't replace anything" or "replace all unavailable" for the whole cart, or set preferences item by item.
- Leave notes for your shopper. Add instructions at the item level, like "please choose green bananas."
- Save on your first order. Use code HOWDY for $10 off, and add a tip if you'd like (it's not necessary).
- Check out and relax. Need to change something? You can edit your order up until 4 hours before it's due, or until our team starts shopping it.
How Substitutions, Payment and Points Work
Substitutions
If something is out of stock, you decide what happens. In your cart, choose "don't replace anything" or "replace all unavailable," or set preferences for individual items. Our shoppers aim for high-quality substitutions when they're needed.
When Your Card Is Charged
Your credit card will first show a pending charge for the amount of your original online order. Your final charge only reflects the products we were able to fulfill. Your final receipt comes with your grocery order and is viewable online.
Loyalty Points Online
You earn 1% cash back reward points online just like in-store. To redeem, select loyalty points as your payment method at checkout and click "pay with loyalty points," then choose a second payment method for the rest. Signing up for LaBonne's Rewards also gets you free delivery on your first online order.
Local Quality, Zero Compromise
However you choose to shop with us, the goal is the same: the quality, service, and hometown care of a family-owned grocery store, just with a little more convenience built in. From fresh meats and seafood to prepared foods and local products, we make it easy to get what you need without sacrificing quality.
Planning a busy week? Pair an online order with our 5-day weeknight meal plan and let our shoppers do the legwork.
Have questions about an order or need a hand getting started? Our team at each location is happy to help:
The fastest way to reach us besides calling the store is the Contact Us form. You'll find all of our hours on the store locations page.
Online Ordering FAQs
Are online prices the same as in-store?
Yes, they are! Sale items are listed at the top of the products page, and you can view everything on sale from there.
Is there an order minimum?
There is a $40 minimum on LaBonne's online orders.
Do you offer same-day grocery delivery?
Yes. Same-day delivery is available in as little as 2 hours, roughly within 10 to 15 miles of the store. Delivery costs vary based on distance.
Can I change or cancel my order?
You can edit your order up until 4 hours before it's due, or until our team starts shopping it. To view an order, log in, hover over your name, and select "your orders."
Can I tip my LaBonne's shopper?
Tips aren't necessary, but you can set a tip amount at checkout. Tips are split between the driver and the personal shopper.
What if I'm not happy with an item?
Please call the store and we will use our superpowers to make it right!
Start Shopping LaBonne's Online
Ready to give it a try? Find the option that works best for you and start shopping today. Our family has been helping Connecticut families shop smarter since 1962 (here's our story), and online ordering is just the newest way we do it.
Browse the weekly flyer to plan your cart, sign up for LaBonne's Rewards so every order earns points, or read the full online ordering FAQ.